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Forms on a website are a critical part of customer interaction.
At Tribal we think they should be easy to use for users, and easy to manage for website owners.
We build form systems to give maximum control over where form data is sent.
By providing a range of powerful options, the form systems we deliver can easily be adapted to a range of needs, whether in sales, customer service or other functions.
We give site owners a high degree of control over forms.
Forms needn't just contain text boxes: we support checkboxes, radio buttons, drop-downs and much more. It's easy to determine which fields should be mandatory for the user to complete.
For advanced requirements, fields can be auto-calculated based on other field values (e.g. to sum two values). Fields can also be mirror fields, re-stating something entered previously by the user.
Long forms can be split into multiple pages, and attachments can be added.
Forms can integrate with custom data about users. For example, where a user fills in a data capture form, the data can be used to either create a Contact record, or to update an existing one, in the situation that that user has filled in the form previously.
When used in a sales or marketing situation, form data can be captured not only on the website, but also inserted as a "lead" in an external CRM, such as Salesforce™.